Rates & Insurance
Mountain View Therapy Group offers different payment options depending on the office location and the clinician providing services.
Virginia Office
Our Virginia office is a private-pay and out-of-network practice. We do not bill insurance companies directly for services provided through the Virginia office.
Private-pay care allows clients and clinicians to make treatment decisions together without some of the restrictions that may be associated with managed care. This may offer greater privacy, flexibility, continuity, and control over the course of treatment.
Clients with out-of-network benefits may be eligible for partial reimbursement from their insurance company. Coverage varies by plan, and reimbursement is not guaranteed.
West Virginia Office
Our West Virginia office participates with select Highmark and Anthem insurance plans. To use your benefits through our practice:
Services must take place at our West Virginia office.
The client’s specific plan must include Mountain View Therapy Group and the treating clinician as participating providers.
Coverage, deductibles, copays, coinsurance, and other out-of-pocket expenses vary by plan. We encourage clients to contact their plan directly before beginning services to confirm eligibility, network participation, and benefit details. Clients who do not have a participating plan may choose to pay privately for services.
Session Fees
Fees generally range from $165 to $250 per session, depending on the session type, length, clinician, and treatment approach. Longer sessions may be available based on the client’s needs, clinician availability, and treatment modality.
Your clinician will review the recommended session length and applicable fee with you before services begin.
Payment
Payment is expected at the completion of each session unless other arrangements have been made. We accept all major credit cards, cash, and personal checks.
Clients using insurance remain responsible for any deductible, copay, coinsurance, noncovered service, or other balance assigned to them by their insurance plan.
Cancellation Policy
We understand that unexpected situations arise and appointments sometimes need to be changed. Please provide at least 48 hours’ notice when canceling or rescheduling an appointment so the time may be offered to another client.
Cancellations made with fewer than 48 hours’ notice and missed appointments may result in the credit card on file being charged the full appointment fee. Insurance companies do not typically cover late-cancellation or missed-appointment fees.
Out-of-Network Reimbursement
We have partnered with Mentaya, a service that helps simplify the process of seeking reimbursement through out-of-network insurance benefits.
Mentaya may be helpful for clients who:
Have out-of-network benefits
Feel overwhelmed by superbills or insurance paperwork
Have submitted superbills without receiving reimbursement
Prefer assistance managing the reimbursement process